Lost Emirates ID card – Guide to SOLVE it in 2023
At some point, you might find yourself in a situation where you have lost, Stolen, or Damaged your Emirates ID card. Losing your ID card can be stressful and cause inconvenience, but you need not worry. Replacing a lost Emirates ID card is a straightforward process that you can complete within a few days. In this guide, we will take you through the process of replacing your lost Emirates ID card.

What am I doing to replace a lost Emirates ID?
Report lost id card incident
Reporting the Lost ID Card The first step in replacing a lost Emirates ID card is reporting the loss to the relevant authorities. You can report the loss of your Emirates ID card through the following channels:
- Call the Federal Authority for Identity and Citizenship (ICA) at 6005-30003 and report the loss. You will be provided with a reference number that you will need during the replacement process.
- Visit any ICA customer service center and report the loss in person. You will also be issued a reference number that you will need during the replacement process.
Fill application form
Applying for a Replacement ID Card After reporting the loss of your Emirates ID card, you can proceed to apply for a replacement card. You can complete the application process through the following channels:
- Online application: Visit the Federal Authority for Identity, Citizenship, Customs and Ports Security website and log in to your account. Select the ‘Replace ID card’ option and follow the prompts to complete your application.
- Mobile application: Download the ICA UAE eChannels app from the App Store or Google Play Store. Log in to your account and select the ‘Replace ID card’ option to complete your application.
- In-person application: Visit any ICA customer service center and complete the application process in person. You will need to provide your reference number and a copy of your passport.
- Applicant must pay AED 300 for the replacement of a lost or damaged ID, in addition to application fees of AED 70 in case of applying through typing centers, or AED 40 in case of applying through the eForm on the ICA website. These fees apply to all UAE nationals, GCC nationals, and expatriate residents. You may get an express ID replacement service at ICA main’s Customer Happiness Centre for AED 150 extra.
Types of fees | Amount |
Replacement of lost/damaged ID | 300 |
Application fee (typing centers) | 70 |
Application fee (eForm) | 40 |
Express ID replacement service | 150 (extra) |
Personal documentation to be provided:
To replace your lost Emirates ID, you will need to gather the necessary documents. These include:
- A copy of your passport
- A copy of your UAE visa
- A copy of the lost Emirates ID (if available)
- Two recent passport-size photographs
Collect your new ID card
Step 3: Collecting Your Replacement ID Card Once your application for a replacement Emirates ID card has been approved, you can collect your new card. You can collect your card through the following channels:
- Home delivery: You can request for your replacement ID card to be delivered to your doorstep. This option attracts an additional fee.
- In-person collection: You can collect your replacement ID card in person at any ICA customer service center. You will need to provide your reference number and a copy of your passport.
Conclusion:
losing your Emirates ID card can be stressful, but replacing it is a straightforward process. By following the steps outlined in this guide, you can replace your lost Emirates ID card within a few days. Remember to report the loss of your ID card and follow the correct application process to avoid any delays in receiving your replacement card.
We hope this guide has been helpful in providing you with the information you need to replace your lost Emirates ID card. If you have any further questions or concerns, please do not hesitate to contact the Federal Authority for Identity and Citizenship (ICA).
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FAQ’s
What should I do if I lose my Emirates ID card?
If you lose your Emirates ID card, you should report the loss to the relevant authorities by calling the Federal Authority for Identity and Citizenship (ICA) on 6005-30003 or by visiting any ICA customer service center to report the loss in person. You will be provided with a reference number that you will need during the replacement process.
What documents do I need to replace my lost Emirates ID card?
To replace your lost Emirates ID card, you will need to gather the necessary documents, including a copy of your passport, a copy of your UAE visa, a copy of your lost Emirates ID (if available), and two recent passport-size photographs.
How do I apply for a replacement Emirates ID card?
After reporting the loss of your Emirates ID card and gathering the necessary documents, you can apply for a replacement card through online application via the ICA website, mobile application via the ICA UAE eChannels app, or in-person application at any ICA customer service center.
How much does it cost to replace a lost or damaged Emirates ID card?
To replace a lost or damaged Emirates ID card, you must pay AED 300, in addition to application fees of AED 70 if applying through typing centers or AED 40 if applying through the eForm on the ICA website. These fees apply to all UAE nationals, GCC nationals, and expatriate residents. You may also pay AED 150 extra for an express ID replacement service at the ICA main’s Customer Happiness Centre.
How can I collect my replacement Emirates ID card?
Once your application for a replacement Emirates ID card has been approved, you can collect your new card either through home delivery or in-person collection at any ICA customer service center. You will need to provide your reference number and a copy of your passport. The home delivery option attracts an additional fee.